The subtle friction in your supply chain might not make headlines, but it can silently erode customer loyalty and stifle the very growth your brand has worked tirelessly to achieve. For many e-commerce businesses, the first quarter of the year presents a critical window for recalibration. It is a
The persistent hum of an autonomous drone gliding silently through the vast, empty aisles of a warehouse after dark represents one of the most significant yet misunderstood advancements in modern logistics. While the concept of aerial inventory management has been discussed for years, the
The logistics landscape is undergoing a seismic shift as one of its foundational players, UPS, deliberately steps back from its highest-volume customer to redefine its own path toward sustainable profitability. This strategic uncoupling from a portion of Amazon’s massive delivery network signals a
With decades of experience at the intersection of logistics, supply chain management, and technology, Rohit Laila has become a leading voice on how artificial intelligence is revolutionizing retail operations. As severe weather events become more frequent and intense, his insights into building
American Eagle Outfitters has officially announced the shutdown of its Quiet Logistics business, a third-party logistics provider it acquired with great fanfare in 2021, effectively ending its bold "anti-Amazon" gambit. The strategic reversal brings to a close a multi-year effort to build a
With billions of dollars being invested in onshoring pharmaceutical manufacturing by 2030, companies are facing the immense challenge of building and scaling domestic operations efficiently. To explore how technology is meeting this moment, we spoke with Rohit Laila, an expert with decades of
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