Today, we’re thrilled to sit down with Rohit Laila, a veteran in the logistics industry with decades of experience in supply chain and delivery. Rohit’s passion for technology and innovation has positioned him as a thought leader in the transportation sector, particularly when it comes to rail logistics. In this conversation, we’ll explore groundbreaking achievements in grain movement, the importance of safety and culture in locomotive operations, and the enduring partnerships that keep the industry thriving. Let’s dive into the evolving landscape of Class I railroads and the strategies driving their success.
How did the record-breaking grain movement of over 2.91 million metric tons in September come about, and what factors played a key role in achieving this milestone?
That record is a testament to meticulous planning and collaboration. Moving such a massive volume of grain from Western Canada required seamless coordination between rail teams and customers, especially during the peak harvest season. Key factors included optimizing railcar availability, leveraging technology for real-time tracking, and ensuring the supply chain didn’t hit bottlenecks. It’s about having the right resources in place and a relentless focus on efficiency to get the grain to market swiftly and safely.
What strategies are in place to ensure the grain supply chain keeps flowing smoothly during the busy harvest season?
The approach centers on close partnerships with customers. Teams work hand-in-hand with farmers and grain handlers to anticipate demand and address any hiccups before they escalate. This involves regular communication, adjusting schedules on the fly, and prioritizing the movement of loaded cars to avoid delays. It’s a dynamic process, but by staying proactive and responsive, the supply chain remains fluid even under pressure.
Looking ahead to the 2025–2026 crop year, how is the industry preparing to handle the projected demand of moving between 27.0 and 29.5 million metric tons of grain?
Preparation is all about capacity and foresight. Railroads are ensuring they have enough locomotives, railcars, and crew ready to go under normal conditions. Beyond that, there’s a focus on infrastructure improvements and predictive analytics to manage volume spikes. Investments in equipment and technology are crucial, as is maintaining flexibility to scale operations if the harvest exceeds expectations. It’s a balancing act of resources and planning.
Can you walk us through the changes in distributing empty hopper cars from West Coast ports and how these adjustments improve planning with customers?
Absolutely. The shift involves distributing empty hopper cars directly as they leave ports like Vancouver, rather than from inland hubs. This change gives customers better visibility into when and where cars will be available, allowing for more precise scheduling. It cuts down on guesswork and helps align rail operations with customer needs, ultimately making the loading process more efficient and reducing idle time for both parties.
How does technology, like rail shipment tracking tools, enhance the customer experience in monitoring their goods?
These tools are game-changers. They provide real-time updates on shipment locations, estimated arrival times, and any potential delays. Customers can log in and see exactly where their grain or goods are in the network, which builds trust and allows them to plan downstream operations with confidence. It’s about transparency—giving them the data they need to make informed decisions without having to chase down updates.
What insights do stakeholders gain from weekly updates and operational dashboards, and why are these resources so valuable?
Weekly updates and dashboards offer a clear snapshot of the supply chain’s health. Stakeholders get details on car orders, system fluidity, and any regional challenges impacting movement. This kind of transparency is invaluable because it helps everyone— from customers to regulators—understand how the network is performing and where adjustments might be needed. It fosters collaboration and keeps everyone on the same page.
Shifting gears to locomotive operations, can you explain how shops maintain and repair fleets to ensure safety and efficiency across the network?
Locomotive shops are like the heartbeat of a railroad. Teams work around the clock to inspect, repair, and maintain engines, ensuring they’re ready for the demands of both road and yard service. This involves everything from routine maintenance to complex overhauls, with a sharp focus on safety standards. By releasing dozens of locomotives each month, these shops keep the fleet reliable, minimizing downtime and ensuring goods move without interruption.
Safety is a huge priority in rail operations. What contributes to achieving significant milestones like years without reportable injuries at facilities?
It boils down to culture and commitment. When teams celebrate years without injuries, it’s because safety isn’t just a policy—it’s a way of life. This comes from rigorous training, constant communication, and peer-to-peer accountability. Everyone looks out for each other, and leadership works alongside labor to reinforce safe practices. It’s also about learning from near-misses and continuously improving processes to eliminate risks.
How do experienced workers mentor newer employees to build a strong safety culture, especially during transitions like mergers?
Veteran employees are invaluable in passing down knowledge. They don’t just teach the rules; they show new hires how to live them through hands-on guidance and storytelling about past experiences. During mergers or other big changes, this mentorship is even more critical because it helps integrate different practices and builds a unified safety mindset. It’s personal—vets take pride in ensuring the next generation works smart and stays safe.
Can you share some thoughts on the importance of long-term partnerships in the rail industry, like those spanning nearly a century with major clients?
Long-term partnerships are the backbone of this industry. When you’ve worked with a client for 95 years, it’s more than just business—it’s family. These relationships are built on trust, mutual growth, and a shared commitment to efficiency. They start with small gestures, like providing land for a plant, and evolve into collaborative efforts to streamline operations. Over decades, you learn each other’s needs and rhythms, creating a bond that drives success for both sides.
What is your forecast for the future of rail logistics, especially with the integration of technology and sustainability initiatives?
I’m optimistic about where rail logistics is headed. Technology will continue to transform the industry—think more automation, better predictive tools, and enhanced tracking systems that make operations even smoother. Sustainability is also a big focus, with railroads investing in fuel-efficient locomotives and exploring electric or hybrid options. The push for greener supply chains will drive innovation, and I believe rail will play a central role in reducing transportation’s carbon footprint over the next decade.
